Restaurant 360
Customer experience + operational observations
Published range
₹15K–₹25K/ outlet
Expenses reimbursed separately at actuals.
Format
Mystery
Category
Restaurants & Cafés
Starting at
₹15K–₹25K
Best for
Multi-dimension outlet intelligence
THE PLAN
What this audit covers
Mystery dining plus phone/online enquiry testing, hygiene observations and competitor-style scoring — with a management debrief.
SCOPE
Every checkpoint, defined upfront
- 01Mystery dining
- 02Phone / online enquiry
- 03Hygiene observations
- 04Service standards
- 05Upsell / conversion
- 06Competitor-style scoring
- 07Management debrief
PROCESS
How the audit runs
A defined sequence from scoping to debrief. You know who is coming, when, and what they are measuring — even in a mystery format, the framework is agreed before the visit.
Every phase maps to the AuditExpert methodology — See → Measure → Understand → Improve
Phase 01
Scoping
Full experience map
Phase 02
Enquiry testing
Phone and online journeys tested
Phase 03
The dining visit
Complete journey with hygiene observations
Phase 04
Debrief
Findings and actions with management
EVIDENCE
Evidence captured on the ground
- Dining timings
- Enquiry transcripts/notes
- Hygiene observations
- Photographs where permitted
What you receive
- D01360° scorecard
- D02Enquiry test results
- D03Hygiene observations
- D04Management debrief
Every deliverable is evidence-linked. No claim without proof.
BOOK THIS PLAN
See your brand the way a real guest does.
Configure locations, add-ons and scheduling in the booking flow. Total calculated transparently — ₹15K–₹25K published range, 18% GST shown in your estimate.
ALSO IN RESTAURANTS & CAFÉS