Mystery
Mall Mystery Visit
Visitor experience across selected touchpoints
₹12K–₹20K/ location
- Entry & security
- Parking
- Helpdesk
AUDIT PLANS
Eighteen plans. Two formats. Zero guesswork.
Fixed-scope plans with published price ranges. Every plan ends in the same deliverable — a scored, evidence-backed report with prioritized corrective actions.
Malls / Retail
3 plansMystery
Mall Experience 360
Complete visitor standards review
₹25K–₹45K/ location
- Full mystery journey
- Multiple service points
- Retail interaction samples
SOP / Revealed
Mall SOP Audit
Revealed service and facility-standard audit
₹40K–₹80K/ location
- Security service SOP
- Helpdesk
- Housekeeping
* Final quotation varies with city, duration, complexity, reimbursement, travel and locations. Taxes as applicable. Expenses (travel, stay, meals, tickets, service purchases) are reimbursed separately at actuals or under an agreed cap unless expressly stated.