Hotel Mystery Lite
Focused check of one selected guest journey
Published range
₹12K–₹18K/ audit
Final quotation varies with city, duration, complexity, reimbursement, travel and locations.
Format
Mystery
Category
Hotels & Resorts
Starting at
₹12K–₹18K
Best for
Single property, single journey focus
THE PLAN
What this audit covers
A tightly-scoped mystery audit of one selected leg of the guest journey — reservation test, arrival, or a selected room/service check — with scorecard, evidence and priority actions.
SCOPE
Every checkpoint, defined upfront
- 01Reservation / enquiry test
- 02Arrival & front desk
- 03Core service observations
- 04Selected room / common-area checks
- 05Scorecard + evidence
- 06Priority action summary
PROCESS
How the audit runs
A defined sequence from scoping to debrief. You know who is coming, when, and what they are measuring — even in a mystery format, the framework is agreed before the visit.
Every phase maps to the AuditExpert methodology — See → Measure → Understand → Improve
Phase 01
Scope selection
We agree which journey leg is audited
Phase 02
Auditor assignment
Hospitality-experienced auditor matched
Phase 03
The visit
Realistic journey, documented with timings
Phase 04
Report
Scorecard, evidence, priority actions
EVIDENCE
Evidence captured on the ground
- Timed observations
- Photographs where permitted
- Checkpoint-level scoring
What you receive
- D01Structured scorecard with section scores
- D02Evidence-backed findings
- D03Priority action summary (critical / high / medium / low)
Every deliverable is evidence-linked. No claim without proof.
BOOK THIS PLAN
See your brand the way a real guest does.
Configure locations, add-ons and scheduling in the booking flow. Total calculated transparently — ₹12K–₹18K published range, 18% GST shown in your estimate.