Service SOP Audit
Revealed non-clinical service audit
Published range
₹40K–₹90K/ facility
Clinical audits require separately qualified specialists — out of scope.
Format
SOP / Revealed
Category
Hospitals & Clinics
Starting at
₹40K–₹90K
Best for
Service systems and control
THE PLAN
What this audit covers
An announced audit of patient-service SOPs, front-desk systems, communication standards and facility services — with a corrective plan.
SCOPE
Every checkpoint, defined upfront
- 01Patient-service SOPs
- 02Front desk systems
- 03Communication standards
- 04Facility-service checks
- 05Documentation
- 06Training gaps
- 07Corrective plan
PROCESS
How the audit runs
A defined sequence from scoping to debrief. You know who is coming, when, and what they are measuring — even in a mystery format, the framework is agreed before the visit.
Every phase maps to the AuditExpert methodology — See → Measure → Understand → Improve
Phase 01
SOP mapping
Service SOPs mapped to framework
Phase 02
Announced visit
Department walkthroughs and interactions
Phase 03
Review
Documentation and systems checked
Phase 04
Report
Compliance report and corrective plan
EVIDENCE
Evidence captured on the ground
- SOP compliance scores
- Documentation evidence
- Interaction notes
What you receive
- D01Service SOP compliance report
- D02Documentation findings
- D03Training-gap analysis
- D04Corrective plan
Every deliverable is evidence-linked. No claim without proof.
BOOK THIS PLAN
Measure your standards against what actually happens.
Configure locations, add-ons and scheduling in the booking flow. Total calculated transparently — ₹40K–₹90K published range, 18% GST shown in your estimate.