Mystery
Patient Journey Audit
Mystery patient-facing service check
₹12K–₹20K/ journey
- Call / appointment
- Reception
- Waiting experience
Auditing...

AUDIT PLANS
Fixed-scope plans with published price ranges. Every plan ends in the same deliverable — a scored, evidence-backed report with prioritized corrective actions.


Mystery patient-facing service check
₹12K–₹20K/ journey
Multi-touchpoint service quality program
₹25K–₹50K/ facility
* Final quotation varies with city, duration, complexity, reimbursement, travel and locations. Taxes as applicable. Expenses (travel, stay, meals, tickets, service purchases) are reimbursed separately at actuals or under an agreed cap unless expressly stated.